Auto Hauler Exchange vs. Central Dispatch: Modern Marketplace vs. Legacy Load Board

Auto Hauler Exchange (AHX) and Central Dispatch both serve as digital platforms to post loads – but the similarities end there.

Central Dispatch operates as a traditional load board, where brokers, carriers, and anyone with access can post and book loads freely, creating what many describe as the “wild west” of vehicle logistics. There’s limited verification, minimal oversight, and little protection against fraud or rate manipulation.

AHX, on the other hand, is a true digital marketplace built for transparency, automation, and fraud prevention. Every carrier is vetted, every transaction is verified, and every load moves through a secure, structured system that eliminates the chaos of traditional load boards.

“Auto Hauler Exchange has been kicked off Central Dispatch. Not because we did anything wrong, but because we’re doing something different.”
— Royce Neubauer, Founder & CEO, Auto Hauler Exchange

That difference — doing something different — is exactly what sets AHX apart.

Central Dispatch shows you a list of loads. AHX gives you a complete logistics platform built for speed, trust, and control.

Marketplace vs. Load Board

Central Dispatch is essentially a digital bulletin board: shippers post loads, carriers call or message, and both sides negotiate.

It’s a tool, not a system, and it leaves plenty of room for fraud, miscommunication, and inconsistent pricing.

As one reviewer put it:

“Terrible company. As a carrier, I have been a victim of someone using my account and doing loads posing as my company.” – waol.com via Trustpilot

Another user echoed a common sentiment, writing:

“This company has 135 reviews and has a 1.2 rating. That is really hard to do. Yet, it is well earned.” – Jeff Cappelletti via Google Reviews

Auto Hauler Exchange changes the model entirely. Shippers post verified loads directly to the Exchange, where over 5,500+ vetted carriers can instantly accept or bid in real time. No brokers are allowed on AHX – only verified shippers and carriers. Every booking happens inside a secure ecosystem with verified carrier credentials, secure payments, and a complete digital trail.

Fraud Prevention vs. Open Access

Fraud is a growing problem in vehicle logistics and Central Dispatch has become one of the easiest targets. Anyone can create an account, post fake loads, or impersonate a carrier. This lack of vetting has led to widespread scams, from double brokering to stolen vehicles.

“VERY UNSAFE – I had a very disappointing experience due to security issues with Central Dispatch. Three of my vehicles were stolen because of their weak system and the carrier company’s hacked account.” – Omar A.A via Google Reviews

AHX is built with fraud prevention at its core. Every shipper and carrier is vetted for authority, insurance, and legitimacy before gaining access.

The platform automatically enables two-factor authentication (2FA) for all users and keeps communication secure by providing verified contact information for every shipment.

Payment and Fee Transparency

Another major differentiator between AHX and Central Dispatch is how payments and fees are handled.

On Central Dispatch, users pay a recurring subscription fee just to access the platform and from there, pricing remains a mystery. Brokers can freely mark up rates without revealing how much of a shipment’s cost actually goes to the carrier. Payment often requires manual check processing, adding delays and uncertainty.

In contrast, AHX is free to use and eliminates hidden markups entirely. Shippers post shipments directly, carriers see the full payout, and payments are processed automatically within the platform. No middlemen, no subscription fees, and no waiting on paper checks — just fast, secure payments that keep cash flowing and operations moving.

Automation & Efficiency vs. Manual Processes

On Central Dispatch, booking a shipment often means multiple phone calls, emails, and text chains to confirm pricing and timing. It’s slow, disorganized, and prone to error.

AHX automates the entire workflow. From posting to payment, every step is built for speed and accuracy:

• Instant carrier matching and booking
• Real-time status updates and document storage
• Secure payments within the platform; no cutting checks upon delivery

Dealers and carriers report cutting average delivery times to just four days from post to delivery without the manual friction that slows down traditional systems.

Transparency vs. Hidden Costs

Central Dispatch doesn’t have to show who you’re really working with or what you’re actually paying for. Many times the loads are posted by brokers who are making much more than what they are posting the listing for on Central Dispatch. Once a load is booked, shippers may lose visibility into which carrier is moving the vehicle and at what rate.

That lack of transparency can lead to missed updates, double brokering, and hidden markups.

AHX is built for transparency.

Every shipment includes full visibility: carrier name, rate, and documentation are shared in-platform. The price you post is the price the carrier earns – no hidden spreads, no guessing games.

Support & Accountability

Central Dispatch provides basic platform access but leaves the rest to users. While they list support options, many users report that getting timely help is difficult. There’s little hands-on support, no real-time dispute resolution, and limited assistance when issues arise.

AHX provides dedicated account support, proactive monitoring, and a responsive operations team because logistics doesn’t stop at “post and pray.”

The Marketplace Advantage

Central Dispatch was built for a different era – a time when manual coordination was the norm.
Auto Hauler Exchange was built for today’s digital logistics landscape, where speed, security, and transparency are essential.