Auto Hauler Exchange Isn’t a Broker And Why That Matters

The auto transport industry has a middleman problem.

Here’s how it usually goes: A dealership purchases five vehicles from auction, expecting delivery in a few days. The broker promises to handle it. Days turn into a week. Then ten days. The broker is shopping the shipment around to maximize their cut, not to move the units quickly. The vehicle shows up late, just past the arbitration window, while interest on the loan ticks upward and reconditioning teams scramble to catch up.

The broker made their margin. The dealership ate the cost.

Auto Hauler Exchange (AHX) was built to stop this cycle. Founded by Royce Neubauer, a veteran of 24+ years in freight and logistics, AHX isn’t a load board or a broker. It’s a direct, digital B2B marketplace where shippers post vehicle shipments and carriers accept them with full transparency, real pricing, and no middlemen.

Here are five ways AHX changes the game:

1. Brokers Negotiate Against You. AHX Doesn’t Allow Them In.

In the brokerage model, your shipment rate is a black box. Shippers don’t know how much of their payment goes to the truck. Carriers don’t know what the shipper actually paid. Brokers position themselves as neutral facilitators, but in reality, they profit from playing both sides against each

AHX eliminates this dynamic entirely. Shippers post their price. Carriers accept it or bid on it. No hidden margins. No secret spreads. And no brokers allowed on the platform to manipulate pricing or delay. 

2. 100% of the Posted Rate Goes to the Carrier

Most brokers pocket 20–30% of the transport cost. That margin comes straight out of the carrier’s earnings and the shipper’s value. At AHX, carriers get the full rate posted by the shipper, no markups, no deductions, no haggling.

This also restores dignity to the carrier relationship. As Royce puts it, “Every penny the shipper posts is what the driver gets. We’re not negotiating against either side, we’re just giving them the tools to work together directly.”

And it’s not just talk. Carriers can even bid back to the shipper if they think the price is too low, allowing the market to truly dictate price.

3. Speed Without the Broker Drag

Brokers tend to delay shipments, not because they can’t find a truck, but because they’re holding out for the lowest-cost carrier. That delay directly impacts shippers’ business outcomes: capital sits idle, arbitration windows close, and sales cycles stall.

With AHX it’s usually 24 hours to get a shipment accepted and ~4 days from post to delivery (including weekends).

And these aren’t cherry-picked cases. That speed comes from eliminating friction: no gatekeeping, no games, just direct access to over 5,500+ vetted carriers ready to work.

Take it from Dan Greene, Pre-owned Director, Soerens Ford:

“The speed, transparency, and cost efficiencies are like something I haven’t experienced before. This new way of posting direct opportunities to a carrier has made me a believer.”

4. Direct Relationships. Not Gatekeeping.

Traditional brokers enforce NDAs to keep carriers and shippers from building relationships. They own the connection and keep it locked down. AHX sees it differently: when shippers and carriers connect, everyone wins.

Want to work with a specific shipper again? Do it. Want to call the driver directly for an update? You can. The system is built for mutual trust and visibility:

• Shippers get carrier contact details
• Carriers get full pickup and drop-off info, including names and phone numbers
• Communication is encouraged—not blocked

That transparency builds trust faster than any broker ever could.

5. 15–20% Average Savings Per Unit

The savings aren’t hypothetical. Our data shows that shippers who fully utilize the platform save 15–20% per unit moved. That’s not just on the shipping line item, it’s on the total cost of speed: fewer interest days, faster reconditioning, and earlier sale listings.

For large dealership groups, this translates into thousands in monthly savings. And for used car managers racing against arbitration windows, it could mean the difference between resale and write-off.

Why This Shift Is Happening Now

The automotive world is speeding up. Consumers expect faster turnaround. Inventory costs are rising. Dealers can't afford to wait 10 days to move a vehicle, and carriers can't keep working 45-day payment cycles just to stay afloat.

AHX isn’t riding the wave, it’s building the infrastructure behind it:

• Transparent tech instead of phone-tag negotiations
• Instant booking and web based tools
• Flexible carrier payments (2-business day Quick Pay with a small fee, or Net-30)
• Real-time docs and gate passes integrated into the platform

As Royce says, "Trust is the byproduct of access. We don’t just talk about visibility—we build it into the bones of the product."

The New Standard in Vehicle Logistics

The broker model wasn’t designed for speed, fairness, or transparency. It was built to extract as much value as possible from everyone else’s effort.

Auto Hauler Exchange was designed for a different outcome: a win-win. Where the person paying knows exactly what they’re paying for, and the person doing the work keeps the full value of their work.

That’s not just better business. That’s a better future for vehicle logistics.

Ready to move past brokers? Sign up and experience the speed and transparency of AHX today!