How Payment Works for Carriers on Auto Hauler Exchange

At Auto Hauler Exchange (AHX), we make sure carriers get paid quickly, reliably, and without the usual hassle. When you haul a load through AHX, you can drive with confidence knowing your payment is protected, guaranteed, and streamlined.

Guaranteed Payment Protection

When you transport a load with AHX, payment is handled for you — no need to worry about collecting cash or checks at delivery. Our system ensures that you get paid for your work, giving you peace of mind every time you transport.

Required Delivery Documents

Once you successfully complete the delivery, you will need to upload two key documents to start the payment process:

• Proof of Delivery (POD)
• Signed Bill of Lading (BOL)

You can easily upload these documents by:

• Emailing accounting@autohaulerx.com 
• Upload in the Exchange under the “My Orders” section

Payment Release Options

Once your documents are submitted and approved, you can choose how you get paid:

• Standard Payment 
  
  • Receive payment via mailed check or direct deposit within 30 days (Net 30) after document approval.

• Quick Pay Option
  
  • Need the money faster? Get paid within 48 hours via real-time payment after document approval. A small fee applies when selecting this option. 

Your preferred payment speed is chosen when filling out our Highway carrier packet upon sign up.

Make sure your banking details are up to date in Highway to avoid any delays with your payment. Log in to your Highway account here if needed.

Dispute Resolution

If there’s an issue — such as missing documents, delivery discrepancies, or a damage claim — AHX will temporarily hold payment until the situation is resolved. Our support team will work with you to get everything sorted as quickly as possible. 

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Still have questions? Don’t hesitate to reach out. We are here to help!

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