IAA Orlando-North (Insurance Auto Auctions Inc.)
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Auction Details
Auction Format
Online
Auction Type
Digital live auctions via IAA AuctionNow; Timed Auctions; Buy Now; Virtual Lane (offsite inventory); category-focused events listed on IAA (e.g., Public Auctions, Dream Rides, Rec Rides, Specialty, Electric Vehicle Auctions).
Auction Format
Auction Schedule
Auctions every Wednesday at 9:30 a.m. ET (site displays 08:30 AM CDT due to site-wide time display). Onsite vehicle preview available 10:00 a.m.–2:00 p.m. local time the day before the auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door delivery within the continental U.S. and select international markets. Buyers can get quotes online and track deliveries. Local Auto Tow service is available where the drop‑off is within a branch’s local service territory; Auto Tow can be auto‑added to each purchase upon request.
Buyer Fee Details
Day awarded + 4 day(s) free; purchases must be secured within 5 business days.
Seller Fees
Not specified on public pages.
Storage Holding Fees
Free storage through the day awarded + 4 day(s). After free period, storage fee is $50.00 per vehicle. Purchases must be secured within 5 business days or IAA may move the vehicle to the nearest facility (transport/storage fees apply).
Who can Register
Register online as an IAA Registered Buyer. Options include Licensed Business Buyer (requires business documents) and Public Buyer (can bid only where allowed). A $200 registration fee is required at sign‑up. eSignature is not available in Florida (documents must be submitted by upload/in person).
Fees and Methods
Payment Methods
Accepted: PayPal (online and in IAA Buyer App), I‑Pay (Licensed Business Buyers with U.S. bank account), Credit/Debit cards (daily limits: $2,500 Public; $20,000 Licensed Business; NOT American Express), MoneyGram (U.S. locations only; $9,000 per transaction; multiple transactions allowed; CVS/Food Town limit $2,000 each), Wire Transfer/Account Credit (no daily max), Cash (branch only; $500/day limit), Cash equivalents (money order, cashier’s check, certified check, traveler’s check). Explicitly not accepted: American Express credit cards; USPS money orders (not accepted starting June 1, 2024). In-branch cash/cash-equivalent payments incur a $20 in-branch payment fee. Payment due by 5:00 p.m. local time on due date; late fee $50 or 2% (whichever greater).
Bidding Methods
Online only (no in-person bidding). Platforms: IAA AuctionNow on iaai.com and the IAA Buyer App (iOS/Android).
Rules and Notes
Extended Notes
Branch page shows auction start times in CDT due to site-wide display, but Branch Notes list the local start as 9:30 a.m. ET. For offsite/Virtual Lane purchases, IAA emails pickup instructions that serve as the release form. IAA emphasizes digital-only auctions via AuctionNow; no in-branch kiosks for bidding. For transporter operations, IAA also provides a dedicated transporter portal/app (IAA Tow App) and recruitment pages for tow partners.
Pickup Rules
Pickup hours Mon–Fri 8:00 a.m.–4:30 p.m. ET. Vehicles can be picked up on sale day after payment confirmation. Transport drivers/towers must wear a high‑visibility safety vest on IAA property. IAA loaders will not lift items over 11,000 lbs; transporters are responsible for proper equipment and loading. Free storage period and late storage fees apply as listed.
Policies
Days to Pay: Domestic buyers — award day + 2 days; Foreign buyers — award day + 4 days; payment due by 5:00 p.m. local time; late fee of $50 or 2% (whichever is greater).; Safety: High‑visibility safety vests required for drivers/towers on IAA property; IAA loaders cannot lift >11,000 lbs; transporters are solely responsible for loading heavy items.; Mobile apps — EXACT names and who needs them: IAA Buyer App (buyers) for bidding, alerts, and payments; IAA Tow App (transporters) to manage tow assignments and schedule pickups; transporters can register as outbound vehicle transporters at any branch.; Pay method restrictions: American Express not accepted; USPS money orders not accepted (effective June 1, 2024). In‑branch cash/cash-equivalent payments incur a $20 fee.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters can be registered as outbound vehicle transporters at any IAA branch and should use the IAA Tow App. Release details are emailed after payment (serves as pickup authorization for applicable sales). Tow partners must carry high‑visibility vests; appropriate equipment required.
Third Party Process
Buyer completes payment; release is issued. Transporter schedules and manages pickups via the IAA Tow App or branch coordination, then checks in at yard and loads within posted limits.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed; bring release documentation (IAA sends release details by email for offsite/Virtual Lane units). High‑visibility vest required on yard. Follow branch yard hours.
Self Pickup Process
After payment, proceed to the branch during yard hours. Check in with staff and present release details; IAA pulls the vehicle. Transporters must handle loading if vehicle/equipment exceeds IAA loader limits.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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