IAA Jacksonville (Insurance Auto Auctions)
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Auction Details
Auction Format
Online
Auction Type
IAA AuctionNow (weekly digital branch auctions); IAA Timed Auctions (non‑live, bid‑until‑close); IAA Buy Now (fixed‑price purchases between auctions). Jacksonville branch holds a weekly digital auction on Tuesdays.
Auction Format
Auction Schedule
Weekly branch sale: Every Tuesday at 9:30 a.m. ET. Onsite preview available 10:00 a.m.–2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door delivery within the continental U.S. and select international markets. Buyers can calculate a quote before purchase, pay online, and track status. An Auto Tow option can automatically coordinate local delivery within a branch’s service territory.
Buyer Fee Details
Award day + 4 free days; $50/day storage afterwards.
Seller Fees
Not specified on the public site.
Storage Holding Fees
Free storage: Award day + 4 days. Storage fee after free period: $50.00 per day. Branch yards close earlier than offices to allow time for pullout/loading.
Who can Register
Individuals (Public) and Licensed Business buyers can register online or via the IAA Buyer App. Public buyers may be restricted by state and by vehicle; Licensed Business buyers can bid where their license meets state requirements. A $200 registration fee is required at sign‑up (credit/debit accepted). eSignature is not available in Florida. Deposit requirements: Not specified.
Fees and Methods
Payment Methods
Accepted: MoneyGram (same‑day processing; $9,000 per transaction, multiple per day allowed except CVS/Food Town $2,000 limit), PayPal (online and in app; per your financial institution limits), I‑Pay (ACH; Licensed Business accounts with U.S. bank; no additional fees), Credit/Debit Cards (online, app, in‑branch; daily limits $20,000 Licensed Business, $2,500 Public; one year purchase history required; processing fee applies), Cash (in‑person up to $500/day/branch), Cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks), Wire Transfer/Account Credit (no daily/branch maximums). Explicitly not accepted: American Express credit cards; USPS money orders (not accepted starting June 1, 2024); third‑party credit/debit cards (name on card must match registered buyer).
Bidding Methods
Online only (web at IAAI.com and mobile via the IAA Buyer App). No in‑person bidding; kiosks are not provided in branches for bidding.
Rules and Notes
Extended Notes
AuctionNow is an automated, all‑digital auction; buyers must bid via web or the IAA Buyer App (no in‑branch kiosks). IAA lists additional buying modes such as Timed Auctions and Buy Now. For some IAA pages, auction times may display in CT while branch notes specify local time; rely on branch notes for Jacksonville (9:30 a.m. ET). Public buyer eligibility varies by state and by vehicle—buyers should check the ‘Who Can Bid’ info on each vehicle’s detail page. Some pickup specifics (appointment requirements, gate pass/PIN, digital check‑in) are not specified publicly for Jacksonville.
Pickup Rules
Pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. ET (yard); vehicles can be picked up on sale day. Transport drivers/towers must wear a high‑visibility safety vest on IAA property. IAA loaders will not lift items >11,000 lbs; transporters must have proper equipment and are solely responsible for loading. For pickup status call 877‑272‑6665. General IAA guidance also notes that after payment is confirmed, buyers receive an email with release instructions; the email serves as the release form (described on other IAA location pages).
Policies
Days to pay: Domestic buyer—award day + 2 days; Foreign buyer—award day + 4 days. Payment due by 5:00 p.m. branch local time. Late fee: $50.00 or 2%, whichever is greater.; Transport safety: High‑visibility safety vest required for transport drivers/towers at all IAA branches.; Loader limits: IAA loaders will not lift items greater than 11,000 lbs; transporter must have and operate appropriate equipment and accepts responsibility for loading.; Jacksonville site traffic control: Entrance #2 is office only (no transporters); Entrance #3 is for Buyer Load Outs.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters should register as outbound vehicle transporters at an IAA branch and use the IAA Tow App. High‑visibility safety vest required on IAA property; must have proper equipment; loader limit ≤11,000 lbs. Authorization: release email after payment serves as pickup release. Transporters can also pay on buyer’s behalf via MoneyGram using invoice details.
Third Party Process
Buyer completes payment; IAA sends a release email with pickup details. Transporter schedules pickup (IAA Tow App) and checks in at the yard during pickup hours, wearing safety vest and following yard loading rules. Transporter assumes responsibility for loading; IAA provides loader assistance within weight limits.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed before release. Safety vest requirement applies to transport drivers/towers; buyer ID/other documents: Not specified on the Jacksonville page.
Self Pickup Process
1) Pay invoice. 2) Receive release email (described on IAA location pages for virtual/offsite lanes). 3) Go to Jacksonville yard during yard hours; use Entrance #3 for Buyer Load Outs (Entrance #2 is office only; no transporters). 4) Follow yard staff directions; note loader limits (≤11,000 lbs).
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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