Auto Auction Mall
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Auction Details
Auction Format
Online
Auction Type
Online access to dealer-only auctions (used/salvage) via AAM; sale types include Auction (with reserve or pure sale), Buy Now, and Make Offer.
Auction Format
Auction Schedule
Not a physical auction house. Inventory is sourced from dealer-only clearinghouses (e.g., Copart/IAA). Each vehicle listing shows a countdown to the live auction start; live bidding typically lasts ~2–3 minutes per lot. Support hours shown as 9am–7pm ET, Mon–Fri.
Auction Delivery Available
Yes
Auction Delivery Details
AAM offers assistance arranging delivery/shipping through third-party transporters domestically and to U.S. ports for export. Exact costs/timing depend on distance, vehicle type, and clearinghouse release.
Buyer Fee Details
AAM guidance: typically 2 days free for Buy Now, 3 days free for auction wins (varies by clearinghouse/lot). Example: IAA branches show 4 free days from award; Copart guidance: pick up within 3 days (including sale day) to avoid storage.
Seller Fees
Not specified on AAM site; AAM operates as a buyer broker/marketplace rather than a seller-facing physical auction house.
Storage Holding Fees
Auto Auction Mall states clearinghouses provide a short grace period and then charge daily storage. Typical guidance: 2 days free (Buy Now) or 3 days free (won at auction); thereafter storage can run ~$30–$75/day depending on clearinghouse/lot; vehicles not picked up within 7 days may be re-listed by the clearinghouse. Example partner policies: IAA location pages show 4 free days from award, then $50/day storage; Copart guidance advises pickup within 3 days (including sale day) to avoid storage (storage varies by location).
Who can Register
Public buyers (no dealer license required). Online-only registration; free to sign up (name, email, phone, password). To bid/make offers/Buy Now you must place a refundable security deposit equal to 10% of intended spend, minimum $600. Deposit refundable subject to conditions (no open bids/purchases and refund requested within 12 months).
Fees and Methods
Payment Methods
Deposits: credit card (generally up to $2,500) or bank wire transfer accepted; PayPal not accepted for deposits. Vehicle purchase balance: Bank Wire Transfer only. Cash, checks, and credit cards are not accepted for the balance. Payments accepted only in USD.
Bidding Methods
Online only through AAM platform (no in-person bidding at AAM). Methods: Pre-Bid (enter max bid prior to live sale); Buy Now; Make Offer; Attend Live Auction (AAM shares live auction via phone/screen-share and bids on your behalf at the clearinghouse).
Rules and Notes
Extended Notes
Status note: BBB lists Auto Auction Mall, LLC as Out-of-Business known or suspected, with multiple complaints in 2024–2025 referencing website closure and unreachable contacts. The main website may be unavailable or limited. Operational details above reflect AAM’s previously published FAQs (accessible via knowledge base/dev mirrors) and current partner-clearinghouse policies (e.g., Copart/IAA) that govern pickup/storage for vehicles purchased through brokers like AAM.
Pickup Rules
Vehicle release occurs only after AAM confirms funds received and notifies the clearinghouse. Vehicles cannot be driven off the auction lot (must be towed/transported). Buyer may use their own transport company (authorization details must be provided to AAM so the clearinghouse can release the vehicle), or request AAM’s assistance arranging transport. Storage may accrue if pickup is delayed; clearinghouse may re-list after prolonged non-removal.
Policies
Cannot drive vehicles off the auction lot; towing/transport required.; Gate Pass PIN now required at Copart (per lot) to schedule/pick up vehicles; transporter receives PIN via email when assigned.; IAA pickup: 4 free storage days from award; then $50/day storage; safety vest required for drivers; loaders will not lift >11,000 lbs.; AAM late/non-payment: deposit may be forfeited; terms allow $100/day late fee and deposit forfeiture if unpaid or if deposit is left >12 months without refund request.; Copart storage/late fees: avoid storage by pickup within 3 business days (including sale day); late payment fee $50 if not paid within 3 business days; relist fee 10% (min $600) at 8 days if unpaid.
Third Party
Third Party Available
Yes
Third Party Requirements
Notify AAM in advance with transporter details so the clearinghouse can be authorized. Copart: use 'Send to Transporter' to email the assigned carrier the Gate Pass PIN and instructions; transporter uses the Copart Transportation App. IAA: transporters should use the IAA Tow App; must wear safety vests and comply with site rules.
Third Party Process
After funds clear and vehicle is released, AAM or the buyer assigns a transporter. Copart: transporter schedules a pickup window in the Copart Transportation App, checks in on arrival, and obtains a paperless gate pass using the Gate Pass PIN. IAA: transporter uses the IAA Tow App to receive/accept assignments and schedule pickups; checks in at the branch and loads within yard hours. Liability for third-party transporters rests with the transporter.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Funds must be confirmed by AAM; you must tow/transport (no driving off lot). At Copart locations: pickup requires a Gate Pass PIN tied to the lot; appointment scheduling and paperless gate passes supported. At IAA locations: pickup during yard hours; safety vest required for transport drivers; loaders will not lift >11,000 lbs.
Self Pickup Process
After payment posts, AAM notifies the clearinghouse. For Copart lots: buyer or assigned transporter schedules pickup (often via Copart systems), uses the Gate Pass PIN at check-in; staff will move the vehicle to the loading area. For IAA lots: pick up within published yard hours, follow branch procedures; allow branch time to pull and load the vehicle.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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