Auction Details
Auction Format
Online
Auction Type
Auto auction broker service; purchases vehicles from dealer-only auctions nationwide on behalf of customers. Not an on-site public auction house.
Auction Format
Auction Schedule
Not an auction house; no public auction schedule published.
Auction Delivery Available
Yes
Auction Delivery Details
Home delivery available; broker states they belong to a large wholesale shipping service to secure competitive rates.
Buyer Fee Details
Not specified
Seller Fees
Not specified (service positions itself as a buyer’s auto auction broker; no seller/consignment program stated).
Storage Holding Fees
Not specified
Who can Register
Public (civilians) and priority service for Military/Veterans/LEO/First Responders. Getting started is online via a Vehicle Request Form; no deposit or membership requirements stated.
Fees and Methods
Payment Methods
Payment is made to the dealership bank account (Florida licensed, insured and bonded). Pre-approved bank loans are processed (examples listed: USAA, Navy Federal, PenFed, PNC, LightStream by SunTrust, Nationwide, VyStar). Explicitly NOT accepted: Western Union, Zelle, or other anonymous methods; no trade-ins accepted.
Bidding Methods
Not applicable for customers; Auto Auction Guy(s) bids on customers’ behalf at dealer-only auctions. No customer-facing online bidding platform is provided.
Rules and Notes
Extended Notes
Brand operates as an auto auction broker (HBO Auto Inc.), not a physical auction house. The official site lists the business as Orlando-based and provides phone hours only. Third-party directories list a Longwood office address at 976 Florida Central Pkwy #120, Longwood, FL 32750. Many auction-house specifics such as storage fees, gate passes, transporter apps, and pickup appointments are not addressed on the official site.
Pickup Rules
Customer can either pick up the vehicle or have it delivered. No detailed pickup yard rules, apps, gate passes, or appointment procedures are published.
Policies
21-Day / 360-Mile "No Questions Asked" return policy offered by the broker.; Auction-provided guarantee: 14 days / 200 miles arbitration coverage for undisclosed issues (handled by broker with the auction).; No trade-ins accepted.; Florida dealer license noted as VI/1051537/1; Licensed, insured, and bonded dealership.
Third Party
Third Party Available
Not specified
Third Party Requirements
Not specified (no transporter registration, PIN, or authorization app described).
Third Party Process
Not specified
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Not specified (no published ID, appointment, or app requirements).
Self Pickup Process
Not specified beyond the option to pick up the vehicle instead of delivery.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
Claim your page
Is this your auction? Reach out to marketing@autohaulerx.com to update any details.