IAA Phoenix (AZ)
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Auction Details
Auction Format
Online
Auction Type
Digital Live Auctions (weekly branch sale); Timed Auctions; Buy Now; Specialty auctions including Dream Rides, Rec Rides, Electric Vehicle auctions; Virtual Lane sales. Phoenix branch specifically lists a weekly Tuesday sale open to public buyers.
Auction Format
Auction Schedule
Weekly digital auction every Tuesday at 9:30 a.m. MST (Branch Notes). Onsite preview is available 10:00 a.m.–2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door delivery within the continental U.S. and select international markets (Europe: Belgium, Czech Republic, Denmark, Estonia, France, Germany, Latvia, Lithuania, Netherlands, Poland, Slovakia). Real‑time status updates and online quotes available. For unsupported international destinations, a Dock Receipt must be provided. Auto Tow service can be enabled for automatic local, door‑to‑door delivery for each purchase. Contact: IAATransport@iaai.com or 855‑694‑7502.
Buyer Fee Details
Day vehicle was awarded + 4 days (free). Purchases must be secured within 5 business days or IAA may relocate the vehicle (fees apply).
Seller Fees
Not specified on the Phoenix branch page or public help pages.
Storage Holding Fees
Free storage: Day vehicle was awarded + 4 days. Purchases must be secured within 5 business days; if not, IAA will relocate the vehicle to the nearest IAA facility (standard transportation and storage fees apply). Storage Fee: $50.00 (rate shown; per‑day frequency not explicitly stated).
Who can Register
Public (Individual) buyers may register and bid on vehicles at branches and for vehicles that are open to the public (varies by state). Licensed Business buyers (e.g., dealers, dismantlers, rebuilders) may register to bid where their business license meets state requirements. Registration is completed online (desktop or IAA Buyer App). A $200 registration fee is required at sign‑up for U.S. accounts. Public buyers should verify vehicle/branch eligibility via the 'Who Can Bid' info on each Vehicle Detail Page.
Fees and Methods
Payment Methods
Accepted: MoneyGram (U.S., $9,000 per transaction limit; multiple daily transactions allowed except CVS/Food Town capped at $2,000 per transaction), PayPal (online), I‑Pay (online; Domestic Licensed Business accounts only; limit varies), Credit/Debit cards (online/app/in-branch; $2,500 daily for Public accounts; $20,000 daily for Licensed Business accounts; all major cards except American Express), Cash (in-branch; $500 per day, per branch), Cash equivalents (in-branch; money orders, cashier’s checks, certified checks, traveler’s checks; no daily limit), Wire transfer/Account Credit (no daily maximum), Financing (AFC; dealers only). Notes: In‑branch payment fee $20 applies for cash, money order, cashier’s or company check. American Express is not accepted. Starting June 1, 2024, USPS money orders are not accepted. Cashier/official bank checks must list a remitter name matching the buyer account/owner/employee.
Bidding Methods
Online only, via IAAI.com (AuctionNow) and the IAA Buyer App (iOS/Android).
Rules and Notes
Extended Notes
Apps: Exact app names and users — IAA Buyer App (bidders/buyers) and IAA Tow App (transporters/towers). Phoenix branch times show 'PT' for office/yard hours on the page, but the auction start is listed in local MST in Branch Notes; Arizona does not observe Daylight Saving Time, so confirm local time using the branch page and the 'Set My Time Zone' option on IAAI.com. No gate pass or PIN pickup process is described on the Phoenix page; if required, the site does not specify it publicly. The IAA Buyer App (iOS) listing also notes auction types supported in-app (Timed Auctions, Buy Now, Dream Rides, Rec Rides, Specialty, Virtual Lane).
Pickup Rules
Pickup during Yard Hours. Branch yards close earlier than offices to allow time for pullout/loading. Transport drivers/towers must wear a highly visible safety vest anytime on IAA property. IAA loaders are not permitted to lift items over 11,000 lbs; transporters must have proper equipment and are solely responsible for loading. Vehicles must be secured within 5 business days of purchase (see storage policy). Gate pass/PIN requirements are not specified on the Phoenix page.
Policies
Days to Pay: Domestic buyers — day awarded + 2 days; Foreign buyers — day awarded + 4 days. Payment due by 5:00 p.m. branch local time on the due date. Late fee: $50.00 or 2% (whichever is greater).; Auctions are all‑digital on IAA AuctionNow; buyers must bid from their own device. No in‑branch bidding kiosks.; Safety: High‑visibility safety vest required for transport drivers/towers on IAA property; IAA loader lift limit is 11,000 lbs.; Payment specifics: American Express not accepted; in‑branch payment fee $20; USPS money orders not accepted starting June 1, 2024; Cash limited to $500/day/branch; MoneyGram transactions capped at $9,000 per transaction (multiple allowed; CVS and Food Town $2,000 per transaction).; Auction is listed as open to public buyers for Phoenix; however, not all vehicles are public. Use the 'Who Can Bid' info on each Vehicle Detail Page to confirm eligibility.
Third Party
Third Party Available
Yes
Third Party Requirements
Transport drivers/towers must wear a high‑visibility safety vest and bring appropriate equipment. If part of IAA’s tower network, the IAA Tow App is used for dispatching/scheduling; towers can register as outbound vehicle transporters at IAA branches. Gate pass/PIN authorization requirements are not specified on the Phoenix page. Transporters can pay on a buyer’s behalf using the buyer’s invoice details with MoneyGram.
Third Party Process
Buyer pays or arranges payment; transporter arrives during Yard Hours, checks in, and loads within yard safety rules. Towers in the IAA Tow Network receive dispatches and record inspections via the IAA Tow App.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment completed; compliance with yard safety rules (high‑visibility safety vest). Photo ID requirement is not specified on the Phoenix page.
Self Pickup Process
Arrive during Yard Hours (Mon–Fri 8:00 a.m.–4:30 p.m. PT as posted). Check in at the branch; yard closes before office hours to allow loading. Transporters must have proper equipment; IAA loaders will not lift items over 11,000 lbs.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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