IAA Eugene (OR)
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Auction Details
Auction Format
Online
Auction Type
Public auctions (branch marked 'Open to public buyers'); digital Live Auctions via AuctionNow; additional auction types available on the platform include Timed Auctions, Buy Now, Dream Rides, Rec Rides, Specialty, and Virtual Lane.
Auction Format
Auction Schedule
Weekly auction every Monday at 9:30 AM PT (listed on site as 11:30 AM CDT). Onsite preview available the day before each auction from 10:00 AM–2:00 PM local time.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door-to-door delivery within the continental U.S. and service to select international markets (e.g., multiple European countries). Buyers can calculate a quote online, pay for the vehicle, and track delivery; Auto Tow service can automatically coordinate local deliveries to a preferred location if within a branch’s local service territory. Contact IAA Transport at IAATransport@iaai.com or (855) 694-7502.
Buyer Fee Details
Day vehicle was awarded + 2 business days free; $50/day storage after. Purchases must be secured within 5 business days.
Seller Fees
N/A
Storage Holding Fees
Free storage: Day vehicle was awarded + 2 business days. Purchases must be secured within 5 business days of purchase. Storage fee: $50.00/day after free period. If not picked up within 5 business days, IAA may move the vehicle to another facility and standard transportation and storage fees will apply.
Who can Register
Individuals (Public Buyers) may register and can bid at auctions open to the public (varies by state). Licensed Business Buyers may bid where their business license meets state requirements. Registration is completed online via IAAI.com or the IAA Buyer App. A government-issued ID is required; business buyers must supply licensing documents as applicable. Registration fee: $200 at sign-up. Deposit requirements to bid are not specified on the referenced pages.
Fees and Methods
Payment Methods
Online: MoneyGram (up to $9,000 per transaction; multiple transactions allowed daily, with CVS/Food Town at $2,000 per transaction), PayPal, I‑Pay (Licensed Business Buyers only; limits vary subject to IAA approval), Credit/Debit Cards (no American Express; daily limits: $2,500 for Public accounts; $20,000 for Licensed Business accounts; one year purchase history required to use credit cards online). In person at branch: Cash (daily limit $500 per branch), Cash equivalents (cashier’s checks, certified checks, traveler’s checks; USPS money orders not accepted as of June 1, 2024). Cashier/official bank checks are accepted only if the remitter’s name matches the buyer account/owner/employee; make checks/money orders payable to Insurance Auto Auctions or IAA. Branch page for Eugene also lists in-person options: Cash, Credit Card (less than $250), or Certified Check; online options: I‑Pay (Licensed Business Buyer) or Wire Transfer.
Bidding Methods
Online only via IAAI.com and the IAA Buyer App. IAA notes there are no in-branch kiosks for bidding; buyers must bid on their own devices.
Rules and Notes
Extended Notes
Apps and who needs them: Buyers use the exact app name 'IAA Buyer App' to bid and pay from mobile; Transporters use the exact app name 'IAA Tow' (IAA Tow App) to receive dispatches and schedule pickups. Both apps are available on iOS and Android (see IAA Apps page and App Store listings). Auction model: IAA is all-digital via AuctionNow; the site specifies there are no in-branch kiosks for bidding—buyers must bid on their own devices. Times shown on branch auction lists may display in CDT on the site; for Eugene this corresponds to 9:30 AM PT on Mondays (branch notes). Storage timelines vary by branch; Eugene shows +2 free days, but other branches show +4—confirm for each vehicle/branch. Payment method nuances: The Eugene branch page lists in‑person payments as Cash, Credit Card (<$250), or Certified Check, while IAA’s How to Pay page lists broader options (MoneyGram, PayPal, credit/debit online with higher limits, I‑Pay for licensed business buyers, wire, cash/cash equivalents with restrictions). USPS money orders are not accepted starting June 1, 2024; American Express cards are not accepted. Authorization and gate pass/PIN: Specific PIN/gate pass or digital check-in requirements are not stated on Eugene’s page; some offsite pickups rely on an emailed release. For delivery, IAA Transport offers door-to-door service domestically and to select international destinations, plus Auto Tow for local recurring drop-offs.
Pickup Rules
Pickup available Mon–Fri 8:30 AM–4:30 PM PT; vehicles can be picked up on sale day. Transport drivers/towers must wear a highly visible safety vest on IAA property. IAA loaders will not lift items over 11,000 lbs; transporters are responsible for having proper equipment and are solely responsible for loading. For pickup status, call 877-272-6665. At certain offsite/Virtual Lane locations, after payment an email with detailed pickup instructions serves as the release form for pickup. Specific photo ID, gate pass, or PIN code requirements are not specified on the Eugene page.
Policies
Onsite preview is available the day before the scheduled auction from 10:00 AM–2:00 PM local time.; Vehicles can be picked up on the sale day; yard closes earlier than the office to allow additional time for pull-out/loading.; Transport drivers and towers must wear a highly visible safety vest anytime on IAA property.; IAA loaders are not permitted to lift anything greater than 11,000 lbs; transporters must have proper equipment and are solely responsible for loading.; At certain offsite/Virtual Lane locations, the emailed pickup instructions after payment act as the release form used to pick up the vehicle.
Third Party
Third Party Available
Yes
Third Party Requirements
Transport drivers/towers must wear a safety vest; they are responsible for loading and appropriate equipment. Buyers may authorize transport and share the release email/instructions (for Virtual Lane/offsite pickups). Transporters can pay via MoneyGram using buyer invoice details. Exact gate pass, PIN, or digital check-in process is not specified.
Third Party Process
Arrange transport independently or via IAA Transport. For independent carriers, complete payment, then provide transporter with pickup details; at some offsite/Virtual Lane pickups, the emailed instructions serve as the release form. Transporters check in during yard hours; loaders will not lift over 11,000 lbs.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed. Safety vest required on yard. Specific ID paperwork, gate pass, or PIN requirements are not specified on the Eugene page.
Self Pickup Process
After payment, vehicles may be picked up during yard hours (Mon–Fri 8:30 AM–4:30 PM PT). Vehicles can be picked up on sale day. Yard closes before office to allow time for loading. Call 877‑272‑6665 for pickup status. Where applicable (offsite/Virtual Lane), IAA sends an email with pickup instructions that serves as the release form.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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