IAA Portland West
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Auction Details
Auction Format
Online
Auction Type
Digital live auctions via IAA AuctionNow; Timed Auctions; Buy Now; Virtual Lane; plus specialty categories (Public Auctions, Dream Rides, EV Auctions, Rec Rides) available on the IAA platform. The Portland West branch runs a weekly live digital auction on Tuesdays.
Auction Format
Auction Schedule
Weekly branch sale: Every Tuesday at 9:30 a.m. PT. Onsite preview is available from 10:00 a.m. to 2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door vehicle delivery. For local ‘Auto Tow’ service within a branch’s local territory, buyers can enroll to automatically coordinate deliveries to a preferred location. Contact IAA Transport at (855) 694‑7502 or IAATransport@iaai.com.
Buyer Fee Details
Day vehicle was awarded + 2 business days free; storage $50/day after.
Seller Fees
Not specified
Storage Holding Fees
Free storage: Day vehicle was awarded + 2 business days. Purchases must be secured within 5 business days of purchase; if not picked up, IAA may transport to the nearest facility (transportation and storage fees apply). Storage fee: $50.00 per day after free period.
Who can Register
IAA allows both Individual (Public) Buyers and Licensed Business Buyers to register online. Individual buyers can bid only at branches and on vehicles open to the public (varies by state). Licensed Business Buyers can bid where their business license meets state requirements. Registration is online; a $200 registration fee is required at sign-up. Deposits/security deposits are not specified on the referenced pages.
Fees and Methods
Payment Methods
Accepted: MoneyGram (U.S. locations, excluding Walmart; $9,000 per transaction limit, multiple transactions allowed; some locations like CVS/Food Town limit to $2,000 per transaction), PayPal (online and in IAA Buyer App), I‑Pay (ACH for U.S. Licensed Business accounts only), credit/debit cards (daily limits: $2,500 Public / $20,000 Licensed Business; all major cards except American Express; one year of established purchase history required to use cards online), cash (daily limit $500 per branch), cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks; change not provided; checks/money orders payable to Insurance Auto Auctions/IAA; cashier’s/official bank checks accepted only if remitter name matches buyer account/owner/employee), wire transfer/account credit (no daily limits), financing (U.S. licensed dealers only). Explicitly not accepted: American Express credit cards; third‑party credit/debit cards; in‑person payments at Buyer Services HQ or Corporate offices. Branch page also lists standard options (in person: cash, small credit card payments, certified check; online: I‑Pay or wire).
Bidding Methods
Online only via IAA AuctionNow on web or the IAA Buyer App. No in‑person bidding or in‑branch kiosk bidding.
Rules and Notes
Extended Notes
Apps and who uses them: IAA Buyer App (buyers) for bidding, auction alerts, and payments (including PayPal); IAA Tow App (transporters/towers) to register as outbound transporters and schedule pickups. Portland West offsite yard note: ‘Crawford/St Johns 6000 are Crawford Run & Drive; 7000 are Crawford Inoperable units’ on the branch page; confirm vehicle location in listing before pickup. Bidding platform is IAA AuctionNow (digital‑only).
Pickup Rules
Vehicle pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. PT (yard closes earlier than office). Transport drivers and towers must wear a highly visible safety vest on IAA property. IAA loaders are not permitted to lift items over 11,000 lbs; transporters must have correct equipment and are solely responsible for loading. Purchases must be secured within 5 business days; free storage is day of award + 2 business days; storage is $50/day thereafter.
Policies
Days to Pay: Domestic Buyer — day of award + 2 days; Foreign Buyer — day of award + 4 days. Payment due by 5:00 p.m. branch local time on due date; late fee $50 or 2% (whichever is greater).; Auctions are all‑digital and run exactly at the posted start time; bidding is conducted on AuctionNow with automated countdown/time‑extension logic; no in‑person bidding or in‑branch kiosks.; IAA Transport Auto Tow local delivery option is available; buyer is responsible for proper unloading assistance at the destination.; Payment options include MoneyGram, PayPal, I‑Pay (licensed business buyers), credit/debit cards (no American Express), cash/cash equivalents, wire/account credit; third‑party credit cards are prohibited.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters must wear a highly visible safety vest and bring appropriate loading equipment. IAA promotes the IAA Tow App for transporters; towers can register as outbound vehicle transporters at any IAA branch and schedule pickups. Specific PIN/gate pass requirements are not specified on the cited pages.
Third Party Process
Buyer can arrange delivery through IAA Transport or dispatch a transporter. IAA Tow App enables transporters to receive dispatches and schedule pickups. For some offsite/virtual lane pickups, IAA indicates that a post‑payment email with instructions serves as the release form.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be confirmed; arrive during yard hours; wear a highly visible safety vest. Additional requirements such as IDs, gate passes, or PINs are not specified on the Portland West page.
Self Pickup Process
After payment, pick up during yard hours. IAA staff will not load items over 11,000 lbs; transporter/self-loader is responsible for proper equipment and loading. Free storage period applies; storage fees begin after free period.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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