Auction Details
Auction Format
Online
Auction Type
Digital salvage auto auctions hosted by IAA; Avenel runs a weekly digital sale. IAA platform also offers Timed Auctions, Buy Now, Virtual Lane, Specialty/Dream Rides/Rec Rides categories (availability varies by inventory).
Auction Format
Auction Schedule
Weekly sale every Monday at 9:30 a.m. ET. Vehicle onsite preview available 10:00 a.m.–2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
Door‑to‑door shipping available through IAA Transport (U.S. and select international). Local Auto Tow option can automatically deliver each purchased vehicle within a branch’s local service territory once enabled on the buyer’s account. For port deliveries to unsupported countries, buyer must email a Dock Receipt to IAA Transport. Contact IAA Transport: 855‑694‑7502; IAATransport@iaai.com.
Buyer Fee Details
Day of award + 4 days free; purchases must be secured within 5 business days or may be relocated and incur transportation/storage fees.
Seller Fees
Not specified on the public Avenel page or IAA marketing pages; seller fee schedule not published.
Storage Holding Fees
Free storage through end of day on the 4th calendar day after award (Day of award + 4 days free). Purchases must be secured within 5 business days or IAA may relocate the vehicle and standard transportation/storage fees will apply. Storage fee after free period: $50.00 per day (branch-specific).
Who can Register
IAA supports both Individual (Public) Buyers and Licensed Business Buyers. Public buyers can only bid on inventory and at branches where public sales are permitted by state; otherwise a broker is required. Online registration process includes account creation, choosing buyer type, uploading ID and supporting documents, and paying a $200 registration fee. Registration can be completed online (IAAI.com) or via the IAA Buyer App.
Fees and Methods
Payment Methods
Accepted: Wire Transfer/Account Credit (no limit), PayPal (online/app; subject to card limits), I‑Pay (Licensed Business Buyers only; limits vary), Credit/Debit Cards (most major cards except American Express; daily limits: $20,000 Licensed Business, $2,500 Public; one year of purchase history required for online card use), MoneyGram in person ($9,000 per transaction; multiple transactions allowed; transporters can pay using buyer’s invoice), Cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks), Cash (in-branch daily limit $500). Not accepted: American Express; USPS money orders (not accepted starting June 1, 2024). In-branch payment fee: $20 when paying at the branch with cash, money order, cashier’s or company check. Note: The Avenel branch page lists “In Person: Cash, Credit Card (less than $250) or Certified Check; Online: I‑Pay or Wire Transfer,” but the corporate How to Pay page above governs full options and limits.
Bidding Methods
Online only via IAA AuctionNow (web) and the IAA Buyer App. In-person bidding is not offered; IAA states buyers must bid on their own device.
Rules and Notes
Extended Notes
Apps and who needs them: EXACT app names and audiences—IAA Buyer App (for buyers; bid/buy, manage account, pay from mobile) and IAA Tow App (for transporters; register as outbound transporter at any IAA branch, schedule pickups, receive email updates). App store references: IAA Buyer Salvage Auctions (Apple App Store) and IAA Tow (Apple App Store). Bidding model: IAA AuctionNow is all‑digital; buyers must bid on their own device; time‑extended bidding and Watch List view available. Pickup authorization: IAA communicates a release email after payment that functions as the pickup release; no separate gate pass/PIN is published on the site for Avenel. Appointment/virtual queue: Not specified for Avenel on public pages. The Avenel branch page also reiterates that vehicles can be picked up on sale day and yards close before office hours.
Pickup Rules
Pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. ET. Vehicles can be picked up on sale day. Yard closes earlier than office. Safety: Transport drivers/towers must wear a high‑visibility safety vest on IAA property. IAA loaders will not lift items over 11,000 lbs; transporters must have proper equipment and are solely responsible for loading. A release email with pickup details is sent after payment and serves as the release form at pickup.
Policies
Days to Pay: Domestic buyers have day of award + 2 days; Foreign buyers have day of award + 4 days. Payment due by 5:00 p.m. branch local time on due date; late fee $50 or 2%, whichever is greater.; Release email after payment includes pickup instructions and serves as release document at pickup.; In-branch payment fee: $20 when paying at branch with cash, money order, cashier’s check or company check.; Credit/Debit Cards: All major cards accepted except American Express; daily limits $20,000 (Licensed Business) or $2,500 (Public) online/app; one year purchase history required for online card payments.; USPS money orders not accepted for vehicles/fees starting June 1, 2024.; Safety: High‑visibility vest required on IAA property; IAA loaders will not lift over 11,000 lbs.
Third Party
Third Party Available
Yes
Third Party Requirements
Transport drivers must wear high‑visibility vest and have appropriate equipment. IAA recommends transporters register as outbound vehicle transporters (can register at any IAA branch) and use the IAA Tow App to schedule pickups. Release email sent to buyer is used for pickup authorization. Transporters can also pay buyer’s invoice via MoneyGram using the invoice details if arranged.
Third Party Process
Buyer pays and receives release email; transporter schedules pickup (IAA Tow App) and arrives during yard hours with proper PPE/equipment; IAA will not load units >11,000 lbs; transporter assumes loading responsibility.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Paid invoice; release email (serves as release form); government-issued ID; safety vest required on yard.
Self Pickup Process
After payment is confirmed, buyer receives a release email with pickup instructions (times, address). Arrive during yard hours; check in with release; load within loader limits; note yard closes earlier than office.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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