Insurance Auto Auctions (IAA) — San Bernardino, CA area
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Auction Details
Auction Format
Online
Auction Type
Branch salvage auctions; Online Exclusive/Virtual Lane units (offsite storage); Timed Auctions; Buy Now; Specialty Auctions; Rec Rides (powersports); Dream Rides.
Auction Format
Auction Schedule
IAA does not list an active branch named “San Bernardino.” Nearest active branches serving the area: (1) Colton (CA): Auction noted as “Last Monday of every month at 9:30 a.m. PT”; onsite preview 10 a.m.–2 p.m. the day before. (2) Fontana (CA): Branch page lists office/yard hours and preview window (10 a.m.–2 p.m. day prior) but no explicit recurring auction day/time posted. Auctions are conducted online via IAA AuctionNow at the posted times per branch pages.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers U.S. delivery and select international routes. For port deliveries to unsupported destinations, buyer must email Dock Receipt to IAATransport@iaai.com. Auto Tow service can automatically coordinate local drop‑offs to a preset location for each purchase. Contact IAA Transport: 855‑694‑7502; IAATransport@iaai.com.
Buyer Fee Details
Day awarded + 4 days free; $50/day thereafter.
Seller Fees
Not specified (no public seller fee schedule found on IAA site).
Storage Holding Fees
Standard free storage: Day vehicle was awarded + 4 days. After free period, Storage Fee: $50.00 per vehicle/day. Payment due by 5:00 p.m. local time on due date; Late Fee: $50.00 or 2% (whichever is greater).
Who can Register
Online registration available. Create free account, then upgrade to Registered Buyer. Public buyers allowed at applicable branches; Licensed Business buyers (dealers) have full access. Registration fee: $200 (Licensed Business: $100–$200 per IAA plan pages). Documents required vary by account type (e.g., business license/tax cert for dealers).
Fees and Methods
Payment Methods
Accepted: MoneyGram (U.S. locations; $9,000 per transaction, multiple per day allowed; transporter can pay using your invoice), PayPal (for registration, vehicles, fees, and transport), I‑Pay (ACH; Licensed Business accounts with U.S. bank), Credit/Debit Cards ($20,000/day Licensed; $2,500/day Public; one year purchase history required), Wire Transfer/Account Credit (no daily max), Cash (limit $500/day/branch), Cash equivalents: money orders, cashier’s checks, certified checks, traveler’s checks. Not accepted/limits: American Express not accepted; USPS money orders not accepted (effective June 1, 2024); third‑party credit/debit cards prohibited; no change provided at branches; cashier/official checks remitter name must match buyer/owner/employee name.
Bidding Methods
Online only via IAAI.com (AuctionNow) and the IAA Buyer App; no in‑branch kiosk bidding.
Rules and Notes
Extended Notes
Legacy directory listings show an IAA address at 5705 Institution Rd, San Bernardino, CA 92407, but IAA’s official site does not list a current San Bernardino branch. The closest active IAA branches are Colton (CA) and Fontana (CA). Policies and timelines provided here reference those official branch pages and IAA corporate help/resources. If you specifically need pickup at a location labeled “San Bernardino,” verify stock location on the vehicle detail page and branch assignment before arranging transport.
Pickup Rules
Vehicles can be picked up on sale day during yard hours. Transport drivers and towers must wear a high‑visibility safety vest on IAA property. IAA loaders will not lift items >11,000 lbs; transporters must have proper equipment and are solely responsible for loading. For certain online/virtual or offsite units, once payment is confirmed, IAA emails pickup instructions that serve as the release form. Yard closes earlier than office to allow pullout/loading.
Policies
Days to Pay: Domestic buyers have Day Awarded + 2 days; Foreign buyers + 4 days; payment due by 5:00 p.m. local time on due date; late fee $50 or 2% (whichever greater).; Payment limitations: American Express not accepted; USPS money orders not accepted (effective June 1, 2024); branch cash limit $500/day; third‑party credit/debit cards prohibited; ID required for cash/cash equivalents.; Auction model is 100% digital via AuctionNow; buyers must bid from their own devices; no branch kiosks for bidding.; Safety requirements on site: High‑visibility vest required; loaders will not lift vehicles/items >11,000 lbs; transporter responsible for loading.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters must register as outbound vehicle transporters; use the IAA Tow App. Safety vest required. Proper equipment required; transporter assumes loading responsibility. Transporters may pay via MoneyGram using buyer’s invoice details.
Third Party Process
Buyer authorizes pickup by sharing invoice/release details. Transporter schedules pickups in the IAA Tow App and receives email updates. For delivery instead of pickup, buyer may book IAA Transport.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Government‑issued photo ID; paid invoice; safety vest required on property. Some offsite/virtual lanes require the IAA release email as the pickup authorization.
Self Pickup Process
After payment posts, arrive during yard hours; check in at branch; present ID and release details; transporter or buyer handles loading within safety rules; yard assistance limited to loader availability and 11,000‑lb cap.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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