IAA Honolulu (HI)

91-401 Malakole St, Kapolei, HI 96707, United States
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Auction Details
Auction Format
Online
Auction Type
Branch weekly auction (public allowed per branch page). IAA also offers additional auction types accessible to buyers via the IAA platform: Live digital auctions, Timed Auctions, Buy Now, Dream Rides, Rec Rides, Specialty, and Virtual Lane/Online‑Exclusive sales.
Auction Format
Auction Schedule
Weekly branch auction: Every Tuesday at 9:30 a.m. Hawaii Time (HT). Onsite preview: 10:00 a.m.–2:00 p.m. local time the day before the auction. Note: The IAA site may display upcoming sale times in CDT; the branch note confirms local time (HT) Tuesdays 9:30 a.m.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport™ offers delivery to local addresses and ports. For port deliveries to destinations not currently supported, buyers must email a Dock Receipt to IAATransport@iaai.com. 'Auto Tow' can be added to automatically coordinate local door‑to‑door delivery for each purchase within a branch’s local service territory. Contact IAA Transport at (855) 694‑7502 or IAATransport@iaai.com.
Buyer Fee Details
Day vehicle was awarded + 4 days free; storage fee $50.00 thereafter (frequency not specified on page).
Seller Fees
Not specified (no public seller fee schedule found on the official site).
Storage Holding Fees
Free storage: Day vehicle was awarded + 4 days. Storage fee: $50.00 (frequency not specified on page).
Who can Register
Honolulu auction is open to public buyers (individuals) and licensed business buyers. Registration is completed online (via IAAI.com or IAA Buyer App). A $200 registration fee is required at sign‑up. Documents: Government‑issued ID and, as applicable, business licenses/resale certificates; eSignature is not available in Hawaii. You may register as an Individual (Public) Buyer for sales open to the public, or as a Licensed Business Buyer to access inventory per state rules.

Fees and Methods

Payment Methods
In person at Honolulu branch: Cash (daily limit $500), cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks), company checks (where permitted), and credit card for small in‑person payments (listed as 'Credit Card (less than $250)' on branch page). In‑branch payments incur a $20 in‑branch payment fee. Online/mobile: PayPal, I‑Pay (ACH; Licensed Business accounts only), wire transfer/account credit, MoneyGram (pay at participating U.S. MoneyGram locations after selecting MoneyGram at checkout), and credit/debit cards (daily limits: $2,500 Public, $20,000 Licensed Business, one year purchase history required). Not accepted: American Express credit cards; USPS money orders (not accepted starting June 1, 2024). Payments due by 5:00 p.m. local time on due date.
Bidding Methods
Online only via IAA AuctionNow on IAAI.com and the IAA Buyer App. No in‑person bidding at the branch; buyers must use their own device.

Rules and Notes

Extended Notes
Mobile apps and who needs them: Buyers should use the exact app name 'IAA Buyer App' to bid, receive auction alerts, and pay; transporters should use the exact app name 'IAA Tow App' to register as an outbound vehicle transporter and schedule pickups. Auction format is all‑digital on 'IAA AuctionNow'; no in‑person bidding/kiosks—use your own device. Time zone display quirk: the Honolulu branch page may list upcoming auction time in CDT but the branch note confirms Tuesdays at 9:30 a.m. HT for local bidders. Honolulu’s branch page provides yard and office hours and pickup rules but does not state appointment requirements; some other IAA locations require appointments for offsite yards only. If you prefer delivery, 'IAA Transport™' and 'Auto Tow' services are available; for some port deliveries, a Dock Receipt must be provided.
Pickup Rules
Pickup available Mon–Fri 8:00 a.m.–4:30 p.m. HT; vehicles can be picked up on sale day. Branch yards close earlier than offices to allow pullout/loading. Transport drivers and towers must wear a highly visible safety vest on IAA property. IAA loaders won’t lift items over 11,000 lbs; transporters are responsible for proper equipment and loading. After payment is confirmed, IAA sends a release email with pickup instructions; this email serves as the release form at pickup.
Policies
Auctions are open to public buyers at this branch.; Payment due by 5:00 p.m. branch local time on the payment due date; Days to Pay: Domestic buyer = sale day + 2 days; Foreign buyer = sale day + 4 days; Late fee $50 or 2% (whichever is greater).; Vehicles can be picked up on sale day; for pickup status call 877‑272‑6665.; Transport drivers/towers must wear a high‑visibility safety vest on IAA property; IAA loaders will not lift items >11,000 lbs.; All major credit cards accepted online except American Express; USPS money orders not accepted effective June 1, 2024; $20 in‑branch payment fee applies to cash/cash‑equivalent/company check payments.

Third Party

Third Party Available
Yes
Third Party Requirements
Buyer provides transporter with the IAA release email. Transport drivers must wear a high‑visibility safety vest and have proper equipment. Transporters can register as outbound vehicle transporters and use the 'IAA Tow App' to schedule pickups. Transporters may pay on buyer’s behalf via MoneyGram using invoice details if arranged by the buyer.
Third Party Process
Arrange a transporter and share the release email; transporter checks in at the branch during yard hours, follows safety rules, and secures the load. Optionally, use IAA Transport for delivery instead of arranging your own transporter.

Self Pickup

Self Pickup Available
Yes
Self Pickup Requirement
Payment must be confirmed; bring the IAA release email (serves as the release form). Government‑issued ID. Safety vest required for anyone acting as the transporter on IAA property. Observe yard hours; loader limit 11,000 lbs.
Self Pickup Process
1) Pay invoice by the due time/date. 2) Receive the IAA release email with address, hours and instructions. 3) Arrive during yard hours and check in; staff will locate/pull the vehicle. 4) Load/secure using proper equipment; IAA loaders will not exceed 11,000 lbs. 5) Depart before yard closing.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.

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