IAA Charleston (SC)
Learn more
Auction Details
Auction Format
Online
Auction Type
Branch weekly digital auction (Charleston, every Tuesday). Platform-wide types include: Live digital auctions on IAA AuctionNow; Timed Auctions; Buy Now; Specialty sales such as Dream Rides, Rec Rides, Electric Vehicle Auctions; Virtual Lane (offsite).
Auction Format
Auction Schedule
Weekly branch sale every Tuesday at 9:30 a.m. ET. Onsite preview available 10:00 a.m.–2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door delivery within the continental U.S. and to select international markets. Buyers can calculate a quote, pay online, and receive real‑time status updates. Auto Tow local service can be enabled for automatic local deliveries. Contact: IAATransport@iaai.com, 855‑694‑7502.
Buyer Fee Details
Day vehicle was awarded + 4 day(s). Purchases must be secured within 5 business days or moved by IAA to a nearby facility (fees apply).
Seller Fees
Not specified on public site for this branch.
Storage Holding Fees
Number of free storage days: Day vehicle was awarded + 4 day(s). Purchases must be secured within 5 business days or IAA will transport to the nearest facility (standard transportation and storage fees apply). Storage Fee: $50.00.
Who can Register
Individuals (public) can register for auctions that are open to the public (varies by state and per-vehicle ‘Who Can Bid’). Licensed business buyers can register to bid on inventory where their license meets state requirements. Register online or via the IAA Buyer App. Required: government-issued ID and proof of address; business buyers provide business license. Registration upgrade fee: $200. Guest (free) accounts can browse/watch but cannot bid until upgraded.
Fees and Methods
Payment Methods
Accepted: MoneyGram; PayPal; I‑Pay (ACH) for Domestic Licensed Business accounts; credit/debit cards (daily limits; all major cards except American Express); cash (limit $500/day per branch); cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks); wire transfer/account credit; dealer financing (AFC). Explicitly not accepted: American Express credit cards; USPS money orders (not accepted starting June 1, 2024). In‑branch cash/cash‑equivalent/company check payments incur a $20 in‑branch payment fee.
Bidding Methods
Online only via IAAI.com (AuctionNow) and the IAA Buyer App. Pre-bid (before the lot opens) and live digital bidding when the lot is on the block. No in-person bidding.
Rules and Notes
Extended Notes
Exact app names and audiences: IAA Buyer App (for buyers to bid, pay, manage accounts) and IAA Tow App (for registered IAA transporters to schedule pickups). For payments: American Express is not accepted for credit cards; in-branch cash/cash-equivalent/company check payments incur a $20 fee; USPS money orders are not accepted starting June 1, 2024. Bidding is online only via IAA AuctionNow (web/mobile), supporting pre-bid and live digital formats, plus separate Timed Auctions and Buy Now options. Public vs dealer eligibility varies by state and by vehicle; buyers should check the ‘Who Can Bid’ info on each listing.
Pickup Rules
Vehicle pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. ET (yards close earlier than the office). Vehicles can be picked up on sale day. For pickup status call 877-272-6665. Transport drivers and towers must wear a high‑visibility safety vest on IAA property. IAA loaders are not permitted to lift anything greater than 11,000 lbs; transporters must have proper equipment and are solely responsible for loading.
Policies
Auctions are digital-only on IAA AuctionNow; buyers must bid on their own devices (no branch kiosks).; Offsite/Virtual Lane purchases: After payment confirmation, pickup instructions are sent by email; that email serves as the release form.; IAA promotes two official apps: IAA Buyer App (buyers) and IAA Tow App (transporters).
Third Party
Third Party Available
Yes
Third Party Requirements
Transport drivers/towers must wear a high‑visibility safety vest and bring appropriate loading equipment. IAA promotes the IAA Tow App for registered outbound transporters (registration at a branch required). Authorization/gate pass requirements for third‑party pickup are not specified on the branch page; MoneyGram allows transporters to pay on a buyer’s behalf using the buyer’s invoice details.
Third Party Process
Buyer arranges transport. If using IAA Tow Network/registered transporters, they can schedule pickups via the IAA Tow App. If using independent transporters, ensure payment is complete and coordinate pickup during yard hours; transporter follows yard safety rules. Specific PIN/gate pass or digital check‑in steps are not listed for this branch.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment completed. Arrive during yard hours. High‑visibility safety vest required for anyone on yard. Proper equipment required; IAA loader limit 11,000 lbs. Gate pass or check‑in specifics for this branch are not specified on the public page.
Self Pickup Process
After payment, proceed to the Charleston branch during yard hours. Yards close earlier than the office to allow pullout/loading. Vehicles may be picked up on sale day. For status, call 877‑272‑6665. Additional check‑in or gate pass steps are not specified on the branch page.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
Claim your page
Is this your auction? Reach out to marketing@autohaulerx.com to update any details.