IAA Albuquerque

Online only via IAA AuctionNow (web or IAA Buyer App). Pre‑Bid before the sale; Live digital bidding during the sale; additional platform options include Timed Auctions and Buy Now. No in‑person bidding offered.

Apps and who needs them: IAA Buyer App (buyers) — bid, manage account, and pay, including PayPal; exact name: “IAA Buyer Salvage Auctions.” IAA Tow App (transporters in IAA’s network) — receive dispatches and schedule pickups; exact name: “IAA Tow.” The Albuquerque branch page states the release email is used as the pickup authorization rather than a printed gate pass or PIN; no digital check‑in/virtual queue is mentioned for this branch. Time zones: the branch page shows auction start in CDT on the calendar but also notes the local MT start (9:30 a.m. MT) in Branch Notes; plan your bidding accordingly. MoneyGram allows transporters to pay on a buyer’s behalf using invoice details. For delivery, IAA Transport™ offers quotes and Auto Tow for recurring local drop‑offs; contact via IAATransport@iaai.com or 855‑694‑7502.

Pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. MT (yard closes earlier than office for loading). Vehicles can be picked up on sale day once paid. After payment is confirmed, IAA sends an email with detailed pickup instructions; this email serves as the release for pickup. Transport drivers/towers must wear a high‑visibility safety vest on IAA property. IAA loaders will not lift items over 11,000 lbs; transporters must arrive with appropriate equipment and are solely responsible for loading these items. For pickup status questions call 877‑272‑6665.

Days to Pay: Domestic buyers have award day + 2 business days; foreign buyers award day + 4 business days. Payment due by 5:00 p.m. local time on due date; late fee $50 or 2% whichever is greater.; Loading assistance may be available for a fee; IAA employees cannot accept payment directly. Loader limit is 11,000 lbs; transporter is responsible for proper equipment and loading; transporters must wear high‑visibility safety vests on IAA property.; IAA auctions are conducted on a digital‑only platform (AuctionNow). No in‑branch kiosks; buyers must bid from their own device.; Payment options include PayPal, MoneyGram (transporters can pay on buyer’s behalf), I‑Pay (ACH for licensed business buyers), credit/debit cards (no American Express; daily limits apply), cash (limited), and wire transfer via Account Credit.

Yes

Payment must be posted. Bring the IAA release email (serves as release form). Valid identification for the driver picking up. High‑visibility safety vest required on yard. Ensure equipment can load without exceeding IAA loader limits (11,000 lbs) if requesting assistance.

1) Pay invoice via an accepted method; 2) Wait for IAA’s release email with pickup instructions; 3) Arrive during yard hours and check in following branch instructions; 4) Present release email/ID; 5) Load vehicle (IAA loaders cannot exceed 11,000 lbs; transporter is responsible for loading suitability).