IAA East Bay (CA)
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Auction Details
Auction Format
Online
Auction Type
Weekly digital salvage auction at the East Bay branch (Thursday). IAA also offers Buy Now (fixed‑price purchases) that may include East Bay inventory.
Auction Format
Auction Schedule
Weekly branch sale every Thursday at 9:30 a.m. PT. Onsite preview the day before the auction from 10:00 a.m.–2:00 p.m. local time.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door‑to‑door delivery. Local Auto Tow service can automatically deliver purchases to a preset location within a branch’s local service territory. Port deliveries may require a Dock Receipt emailed to IAATransport@iaai.com. Contact IAA Transport: (855) 694‑7502 (U.S.), +1 (708) 572‑0586 (outside U.S.), IAATransport@iaai.com.
Buyer Fee Details
Day vehicle was awarded + 2 days free; then $50/day storage.
Seller Fees
Not specified on public IAA pages for this branch.
Storage Holding Fees
Free storage: Day vehicle was awarded + 2 days. After free period, storage fee is $50. Purchases must be secured within 5 business days of purchase or IAA may relocate the vehicle to the nearest facility (standard transportation and storage fees apply).
Who can Register
Registration is online. Individuals (Public) can register but may bid only on auctions/vehicles open to the public (varies by state). Licensed Business Buyers can bid where their license meets state requirements. A $200 registration fee is required at sign‑up. Required documents: government‑issued ID and, for Licensed Business Buyers, a business license. Document upload via IAA Buyer App or website. Deposit requirements: Not specified.
Fees and Methods
Payment Methods
Accepted: MoneyGram (U.S. locations; $9,000 per transaction, multiple transactions allowed; transporters can pay using invoice details), PayPal (online and IAA Buyer App), I‑Pay (ACH; Licensed Domestic Business only), Credit/Debit Cards (online/App/branch; Public daily limit $2,500; Licensed Business daily limit $20,000; American Express not accepted; name must match buyer; processing fee applies), Cash (in‑branch up to $500/day per branch), Cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks; USPS money orders not accepted starting June 1, 2024; remitter name rules apply), Wire Transfer/Account Credit (no daily maximum), Financing/floorplan (dealers). Not accepted/limitations: American Express cards; third‑party credit/debit cards; in‑person payments not accepted at Buyer Services office or Corporate office. In‑branch payment fee: $20 for cash/money order/cashier/company check.
Bidding Methods
Online only via IAA AuctionNow on web or the IAA Buyer App. AutoBid (proxy) and Absentee bids available. In‑person bidding not offered.
Rules and Notes
Extended Notes
App requirements: Buyers use the exact app name “IAA Buyer App” to bid and manage accounts; transporters use the exact app name “IAA Tow” to receive assignments and schedule pickups. Gate pass/PIN/digital check‑in: Not specified on U.S. East Bay pages. Time display: The location page lists branch notes in local time (PT) even if the auction list shows CDT; follow the ‘Every Thursday at 9:30 a.m. PT’ branch note for local sale time. Buyer fee amounts are not published on the public site; only that a Buyer Fee Schedule applies. MoneyGram note: IAA states transporters can make MoneyGram payments on a buyer’s behalf using the buyer’s invoice details.
Pickup Rules
Pickups allowed Mon–Fri 8:00 a.m.–4:30 p.m. PT; vehicles can be picked up on sale day. Transport drivers/towers must wear a highly visible safety vest while on IAA property. IAA loaders will not lift items >11,000 lbs; transporters must have proper equipment and are responsible for loading. For pickup status call 877‑272‑6665. After payment confirmation, IAA sends an email with pickup instructions; this email serves as the release form for pickup (general IAA process).
Policies
Days to Pay: Domestic buyers have award day + 2 days; Foreign buyers award day + 4 days; Payment due by 5:00 p.m. branch local time; late fee is $50 or 2% (whichever is greater).; Branch yards close earlier than offices to allow extra time for pullout/loading.; Onsite vehicle preview available 10:00 a.m.–2:00 p.m. local time the day before the auction.; IAA is an all‑digital auction platform; buyers must bid on their own device; no in‑branch kiosks.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters can register as outbound vehicle transporters at an IAA branch and should use the IAA Tow app. Authorization: the buyer’s IAA release email (after payment) serves as the release. Safety vest required on property; transporter must have proper equipment. Transporter can also pay via MoneyGram using buyer invoice details if arranged.
Third Party Process
Buyer completes payment and forwards the release email to the transporter. Transporter schedules pickup and manages assignments in the IAA Tow app, then checks in at the branch during yard hours, following safety/equipment rules.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed; bring the release email (sent after payment) with pickup details; driver/transporters must wear a high‑visibility safety vest; proper equipment required; comply with yard hours.
Self Pickup Process
1) Pay invoice. 2) Receive IAA email with pickup instructions (serves as release). 3) Arrive during yard hours and check in; yards close earlier than offices to allow for pullout/loading. 4) Load vehicle with appropriate equipment (IAA loaders won’t lift >11,000 lbs).
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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