IAA Des Moines (IA)
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Auction Details
Auction Format
Online
Auction Type
Digital Live Auctions via IAA AuctionNow (all‑digital model); Timed Auctions (nationwide inventory); Buy Now fixed‑price purchases; Public Auctions (branch inventory open to public buyers, including IAA Des Moines).
Auction Format
Auction Schedule
Every Tuesday at 9:30 a.m. CT. Onsite vehicle preview available 10:00 a.m. – 2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers delivery within the U.S. and to select international countries with upfront quotes, online coordination, and status updates. Auto Tow service can auto‑coordinate local delivery to a set drop‑off location for each purchase. Contact: IAATransport@iaai.com, (855) 694‑7502.
Buyer Fee Details
Day awarded + 4 days free; then $50.00/day storage.
Seller Fees
Not specified on the public site.
Storage Holding Fees
Free storage: Day vehicle was awarded + 4 days. After the free period, storage fee: $50.00 per day (payment due by 5:00 p.m. branch local time on payment due date).
Who can Register
Both Individual (Public) Buyers and Licensed Business Buyers can register online. Individual buyers may bid only at branches/vehicles open to the public; Licensed Business Buyers can bid where their license meets state requirements. Registration is completed online via IAAI.com or the IAA Buyer App. A $200 registration fee is required at sign‑up. The Des Moines branch is open to public buyers.
Fees and Methods
Payment Methods
Accepted: MoneyGram (U.S. locations; $9,000 per transaction, multiple transactions per day allowed; transporters can pay on buyer’s behalf using invoice details), PayPal (online and in the IAA Buyer App), I‑Pay (ACH; Licensed Business accounts only), Credit/Debit cards (online/in‑app/in‑branch; daily limits $2,500 Public, $20,000 Licensed Business; one year of established purchase history required), Cash (in-branch; daily limit $500), Cash equivalents (money orders, cashier’s checks, certified checks, traveler’s checks), Wire transfer/Account Credit, Financing/floorplan via partners, Western Union (promoted as available in the U.S.). Not accepted/limitations: American Express not accepted; third‑party credit/debit cards prohibited; USPS money orders not accepted starting June 1, 2024. In‑branch payment fee: $20 for cash, money order, cashier’s check or company check.
Bidding Methods
Online only via IAAI.com (AuctionNow) and the IAA Buyer App. In‑person bidding and on‑site kiosks are not available.
Rules and Notes
Extended Notes
Branch address: 1000 Armstrong Dr., De Soto, IA 50069; Phone: 515‑823‑0600; Branch Manager: William Fryer. The branch page explicitly states “Auction: Open to public buyers.” IAA’s homepage and AuctionNow page confirm IAA’s online‑only, digital auction model. For additional purchase modes, IAA offers Timed Auctions and Buy Now inventory across the platform. Western Union is promoted by IAA as an additional in‑person payment option in the U.S., though details are linked from the homepage banner. Specific U.S. ‘gate pass/PIN’ or digital check‑in requirements are not stated on the public U.S. help/branch pages.
Pickup Rules
Pickup hours: Mon–Fri 8:00 a.m. – 4:30 p.m. CT (yard closes earlier than office). Vehicles can be picked up on sale day. Transport drivers and towers must wear a high‑visibility safety vest while on IAA property. IAA loaders will not lift items greater than 11,000 lbs; transporters must have correct equipment and are solely responsible for loading. For pickup status call 877‑272‑6665.
Policies
Days to Pay: Domestic buyers—Day awarded + 2 days; Foreign buyers—Day awarded + 4 days. Late fee: $50.00 or 2% (whichever is greater). Payment due by 5:00 p.m. branch local time on due date.; Auctions are all‑digital via IAA AuctionNow; buyers must bid on their own device; in‑branch kiosks are not available.; IAA Buyer App (for buyers) and IAA Tow App (for transporters). Tow App users can register as outbound transporters at any branch, receive email updates, and schedule pickups.; Payment policy highlights: All major credit cards accepted except American Express; third‑party cards prohibited; $20 in‑branch payment fee for cash/money order/cashier’s check/company check; USPS money orders not accepted starting June 1, 2024.
Third Party
Third Party Available
Yes
Third Party Requirements
Transporters must wear a high‑visibility safety vest and have proper equipment; they may register as outbound vehicle transporters and use the IAA Tow App (for towers). Transporters may pay via MoneyGram on the buyer’s behalf using the buyer’s invoice details. Specific gate pass/PIN authorization steps are not specified on the U.S. site.
Third Party Process
Buyer arranges transport; transporter schedules pickups using the IAA Tow App (after registering as an outbound transporter at a branch) and picks up during yard hours. Loading is transporter’s responsibility; IAA loaders cannot handle >11,000 lbs.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed; pickup during yard hours. High‑visibility safety vest required for drivers/towers on property. Branch yards close earlier than offices. Vehicles may be picked up on sale day.
Self Pickup Process
1) Pay invoice. 2) Arrive during yard hours (Mon–Fri 8:00 a.m.–4:30 p.m. CT). 3) Follow on‑site instructions; IAA loaders cannot lift >11,000 lbs—transporter must have proper equipment. 4) For pickup status or assistance call 877‑272‑6665.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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