IAA Chattanooga (TN)
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Auction Details
Auction Format
Online
Auction Type
Public auction (this branch is open to public buyers); core salvage/insurance vehicles. IAA also offers Buy Now (fixed-price, between-auction purchases) platform-wide.
Auction Format
Auction Schedule
Weekly digital live auction every Monday at 9:30 a.m. ET. Onsite preview available 10:00 a.m.–2:00 p.m. local time the day before the scheduled auction.
Auction Delivery Available
Yes
Auction Delivery Details
IAA Transport offers door-to-door delivery within the continental U.S. and select international markets. Buyers can calculate a quote online, order after paying for the vehicle, and track status. Auto Tow service can automatically coordinate local, door-to-door deliveries to a preset location once activated.
Buyer Fee Details
Day vehicle was awarded + 4 days free; must be secured within 5 business days of purchase.
Seller Fees
Not specified on the public site for this branch.
Storage Holding Fees
Free storage through Day Awarded + 4 days. Purchases must be secured within 5 business days of purchase; after that IAA may relocate the vehicle to the nearest facility and standard transportation/storage fees will apply. Storage fee: $50.00 per day after free period.
Who can Register
Individual (Public) Buyers and Licensed Business Buyers can register online or via the IAA Buyer App. This branch’s auctions are open to public buyers. Registration requires government-issued ID (and proof of address if ID lacks it); business buyers must provide a business license. A $200 registration fee is required at sign-up.
Fees and Methods
Payment Methods
Accepted (as described by IAA): MoneyGram and/or Western Union (in person; limits vary by provider), PayPal (online and in the IAA Buyer App), I-Pay (online; Domestic Licensed Business accounts only, pending approval), credit/debit cards (online, app, or in-branch; daily limits $2,500 for Public accounts and $20,000 for Licensed Business accounts; all major cards except American Express; one year purchase history required for online cards), cash (in-branch; $500 daily limit), and cash equivalents such as cashier’s/official bank checks and money orders subject to name-matching rules. Explicitly not accepted: American Express credit cards; USPS money orders (no longer accepted starting June 1, 2024).
Bidding Methods
Online only (IAA.com and IAA Buyer App) via IAA AuctionNow live digital auctions. No in-branch kiosks for bidding.
Rules and Notes
Extended Notes
Mobile apps and who uses them: IAA Buyer App (for buyers) to bid, buy, receive notifications, and manage account; IAA Tow App (for transporters) to register as an outbound transporter and schedule pickups. Payment specifics: credit/debit cards accepted except American Express; daily online card limits apply; USPS money orders are not accepted as of June 1, 2024. Some IAA pages for offsite/virtual lanes note that an emailed release serves as the pickup authorization after payment, but this exact gate pass/release language is not stated on the Chattanooga branch page. Buyer fee schedule amounts are referenced but not publicly listed.
Pickup Rules
Pickup hours Mon–Fri 8:00 a.m.–4:30 p.m. ET. Vehicles can be picked up on sale day once payment is confirmed. Transport drivers/towers must wear a highly visible safety vest on IAA property. IAA loaders are not permitted to lift items over 11,000 lbs; transporters must bring proper equipment and are solely responsible for loading. For pickup status, call 877-272-6665.
Policies
Days to Pay: Domestic buyers must pay by 5:00 p.m. local time on Day Awarded + 2 days; Foreign buyers: Day Awarded + 4 days. Late fee: $50.00 or 2% (whichever is greater).; This branch is open to public buyers (public can bid subject to state rules).; IAA’s auction model is all-digital via AuctionNow; buyers must bid from their own devices (no branch kiosks).
Third Party
Third Party Available
Yes
Third Party Requirements
Transport drivers/towers must wear a high-visibility safety vest and have proper equipment; they are responsible for loading. IAA indicates transporters can register as outbound vehicle transporters at a branch and use the IAA Tow App to schedule pickups.
Third Party Process
Buyer completes payment; transporter schedules pickup (via IAA Tow App if part of IAA’s transporter network or per branch process) and checks in during yard hours for loading. IAA also offers IAA Transport as a paid delivery option buyers can order directly.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Payment must be completed first. Safety vest is required on IAA property; follow yard hours. The site does not state a specific gate pass policy for this branch; pickup status available by phone.
Self Pickup Process
After payment is posted, arrive during yard hours, check in at the branch, comply with yard safety rules, and load with your own equipment if required. Vehicles may be picked up the same day as the sale once payment is confirmed.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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