IAA Burlington (VT)

Online only via IAA AuctionNow on web and the IAA Buyer App; no in-branch kiosk bidding.

Branch address: 304 Colchester Rd., P.O. Box 8368, Essex Junction, VT 05452; Branch phone: 802‑872‑7838; Branch Manager: Joshua Layne. Exact buyer app name: “IAA Buyer Salvage Auctions” (for buyers to search, bid, and pay by app). Exact transporter app name: “IAA Tow” (for transporters to receive dispatches and schedule pickups). Time zones: The branch notes list auction time in ET, while the site may display CDT or your selected time zone in the ‘Auctions’ list; use ‘Set My Time Zone’ on the page to view in your local time. For offsite/virtual lane vehicles, IAA emails pickup instructions after payment and that email serves as the release form. A downloadable “gate pass” is explicitly referenced on IAA’s Canada support site after payment; a U.S. gate pass process is not specified on public pages. Transporters can pay on a buyer’s behalf at MoneyGram using the buyer’s invoice details.

Pickup hours: Mon–Fri 8:00 a.m.–4:30 p.m. ET (yard closes earlier than office to allow for loading). Vehicles can be picked up on sale day. Transport drivers and towers must wear a highly visible safety vest on IAA property. IAA loaders are not permitted to lift items greater than 11,000 lbs; transporters must have proper equipment and are solely responsible for loading. For offsite vehicles and certain virtual lanes, once payment is confirmed, IAA sends an email with pickup instructions; that email serves as the release form for pickup. Gate pass process for U.S. pickups is not specified on the public pages.

Payment due dates: Domestic buyers — day awarded + 2 days; Foreign buyers — day awarded + 4 days; payment due by 5:00 p.m. branch local time on the due date; late fee $50 or 2% (whichever is greater).; Digital-only auction model via IAA AuctionNow; buyers must bid from their own device; in-branch kiosk bidding is not available.; Credit/debit cards accepted online and in-app/branch with limits ($2,500 Public; $20,000 Licensed) and no American Express; one year purchase history required; cardholder name must match buyer account.; Money orders and traveler’s checks are not accepted effective July 7, 2025. Third‑party wire transfers are not accepted after June 1.; Transporters and towers must wear a high‑visibility safety vest on IAA property; IAA loaders cannot lift items >11,000 lbs; transporter is solely responsible for loading.; IAA Transport offers door‑to‑door delivery within the continental U.S. and select international markets; Auto Tow service available for local recurring drop‑offs.

Yes

Vehicle must be paid in full; arrive during yard hours; transporters must wear a high‑visibility safety vest; valid government‑issued photo ID required for in‑branch cash/cash‑equivalent payments. For offsite units, present the emailed release instructions (email serves as release). Gate pass requirement for U.S. branches is not specified on public pages.

After winning and paying, check vehicle pick-up status (877‑272‑6665) if needed. Arrive during yard hours (Mon–Fri 8:00 a.m.–4:30 p.m. ET); yard closes earlier than the office for loading. IAA loaders cannot lift items >11,000 lbs; bring appropriate equipment or a transporter.