Custom Auction Service
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Auction Details
Auction Format
Online
Auction Type
Online-only general merchandise/consignment auctions (appliances, furniture, tools, etc.); occasionally includes vehicles (e.g., 1986 Alfa Romeo Spider Veloce included in Dec 23, 2023 sale).
Auction Format
Auction Schedule
Online-only auctions on HiBid. Lots begin adding on Sundays; all lots uploaded by Thursday 7:00 PM; bidding begins to end Saturdays at 1:00 PM with a soft, staggered close. In-person preview typically Saturdays 10:00 AM – 1:00 PM.
Auction Delivery Available
Not specified
Auction Delivery Details
No delivery service details are listed.
Buyer Fee Details
Not specified. Items not picked up by Tuesday 4:30 PM are forfeited with no refund.
Seller Fees
Not specified on official listings or company pages.
Storage Holding Fees
Not specified. Terms state items not picked up by Tuesday at 4:30 PM after the sale are forfeited with no refund; no storage fee policy listed.
Who can Register
Open to the public via HiBid. Registration requires full name, address, valid phone number, email, and a valid credit card (Visa, MasterCard, Discover). American Express not accepted. A temporary $1 authorization hold may appear for card verification; invoices are emailed after the sale closes.
Fees and Methods
Payment Methods
Accepted for registration/payment: Visa, MasterCard, Discover (card on file automatically charged). American Express: not accepted. If card is declined, cash payment required that week. Checks: Not specified. In-house card processing: not available.
Bidding Methods
Online via HiBid only. In-person bidding: Not specified.
Rules and Notes
Extended Notes
This business operates general merchandise online auctions and is not a dedicated auto auction (though vehicles have appeared occasionally). Official website is listed as customauctionservices.net on company directories, but auctions and detailed terms are hosted on HiBid. Optional mobile access: bidders can use the HiBid website; an iOS HiBid app is available (as of Jan 6, 2025), while the Android HiBid app was removed from Google Play on Jan 15, 2025; use a mobile browser if an app is unavailable.
Pickup Rules
Local pickup only during specified windows: Saturday 4:00 PM–7:00 PM (same day the auction closes) and the following Tuesday 9:30 AM–4:30 PM. Items not picked up by Tuesday 4:30 PM are forfeited with no refund. Proof of payment required to remove items. You may send someone else to pick up your items if you text/email permission and provide a copy of your driver’s license. Tuesday pickups request that you call or text upon arrival; curbside handoff may be used. No late pickups.
Policies
Bids cannot be retracted; bid carefully. All sales are final; items sold AS-IS, WHERE-IS with no guarantees.; Buyer assumes risk of loss/theft/damage after winning; proof of payment required to remove items.; Soft, staggered close; closing can take approximately two hours for all lots to end.; Invoices are emailed after the auction closes (check email after ~3:30 PM on Saturday).; If your registered card is declined, you must pay cash that week; the auction does not run cards in-house.
Third Party
Third Party Available
Yes (send a representative)
Third Party Requirements
Buyer must text/email authorization naming the pickup person and include a copy of the buyer’s driver’s license.
Third Party Process
Authorized representative arrives during pickup windows and presents authorization; pickup follows normal curbside/hand-off procedures. No dedicated transporter app or gate-pass system is used.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Bring ID and proof of payment. Pickup only during Saturday 4:00 PM–7:00 PM and Tuesday 9:30 AM–4:30 PM windows.
Self Pickup Process
Arrive during pickup windows; on Tuesdays call or text upon arrival for curbside; staff will bring items out. No late pickups; items not collected by Tuesday 4:30 PM are forfeited.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
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