Custom Auction Service
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Auction Details
Auction Format
Online
Auction Type
Online-only general merchandise/consignment auctions (appliances, furniture, tools, etc.); occasionally includes vehicles (e.g., 1986 Alfa Romeo Spider Veloce included in Dec 23, 2023 sale).
Auction Format
Auction Schedule
Online-only auctions on HiBid. Lots begin adding on Sundays; all lots uploaded by Thursday 7:00 PM; bidding begins to end Saturdays at 1:00 PM with a soft, staggered close. In-person preview typically Saturdays 10:00 AM – 1:00 PM.
Auction Delivery Available
Not specified
Auction Delivery Details
No delivery service details are listed.
Buyer Fee Details
Not specified. Items not picked up by Tuesday 4:30 PM are forfeited with no refund.
Seller Fees
Not specified on official listings or company pages.
Storage Holding Fees
Not specified. Terms state items not picked up by Tuesday at 4:30 PM after the sale are forfeited with no refund; no storage fee policy listed.
Who can Register
Open to the public via HiBid. Registration requires full name, address, valid phone number, email, and a valid credit card (Visa, MasterCard, Discover). American Express not accepted. A temporary $1 authorization hold may appear for card verification; invoices are emailed after the sale closes.
Fees and Methods
Payment Methods
Accepted for registration/payment: Visa, MasterCard, Discover (card on file automatically charged). American Express: not accepted. If card is declined, cash payment required that week. Checks: Not specified. In-house card processing: not available.
Bidding Methods
Online via HiBid only. In-person bidding: Not specified.
Rules and Notes
Extended Notes
This business operates general merchandise online auctions and is not a dedicated auto auction (though vehicles have appeared occasionally). Official website is listed as customauctionservices.net on company directories, but auctions and detailed terms are hosted on HiBid. Optional mobile access: bidders can use the HiBid website; an iOS HiBid app is available (as of Jan 6, 2025), while the Android HiBid app was removed from Google Play on Jan 15, 2025; use a mobile browser if an app is unavailable.
Pickup Rules
Local pickup only during specified windows: Saturday 4:00 PM–7:00 PM (same day the auction closes) and the following Tuesday 9:30 AM–4:30 PM. Items not picked up by Tuesday 4:30 PM are forfeited with no refund. Proof of payment required to remove items. You may send someone else to pick up your items if you text/email permission and provide a copy of your driver’s license. Tuesday pickups request that you call or text upon arrival; curbside handoff may be used. No late pickups.
Policies
Bids cannot be retracted; bid carefully. All sales are final; items sold AS-IS, WHERE-IS with no guarantees.; Buyer assumes risk of loss/theft/damage after winning; proof of payment required to remove items.; Soft, staggered close; closing can take approximately two hours for all lots to end.; Invoices are emailed after the auction closes (check email after ~3:30 PM on Saturday).; If your registered card is declined, you must pay cash that week; the auction does not run cards in-house.
Third Party
Third Party Available
Yes (send a representative)
Third Party Requirements
Buyer must text/email authorization naming the pickup person and include a copy of the buyer’s driver’s license.
Third Party Process
Authorized representative arrives during pickup windows and presents authorization; pickup follows normal curbside/hand-off procedures. No dedicated transporter app or gate-pass system is used.
Self Pickup
Self Pickup Available
Yes
Self Pickup Requirement
Bring ID and proof of payment. Pickup only during Saturday 4:00 PM–7:00 PM and Tuesday 9:30 AM–4:30 PM windows.
Self Pickup Process
Arrive during pickup windows; on Tuesdays call or text upon arrival for curbside; staff will bring items out. No late pickups; items not collected by Tuesday 4:30 PM are forfeited.
This page was last updated on September 1, 2025 and some details may have changed. Reach out directly to the auction with any questions.
About Custom Auction Service auction
Frequently Asked Questions
How does Custom Auction Service work?
Custom Auction Service works by allowing bidders to register online, place bids on timed auctions, and pick up purchases locally during scheduled hours.
How much do vehicles cost at Custom Auction Service?
The cost of vehicles at Custom Auction Service is determined by the highest bid during each auction, as prices vary depending on demand.
What are the benefits of Custom Auction Service?
Some of the benefits of Custom Auction Service include easy online access, local pickup convenience, and transparent terms that make the process simple.
What types of vehicles are available at Custom Auction Service?
The types of vehicles available at Custom Auction Service vary by auction, as vehicles are listed occasionally among general merchandise.
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